Uptime Commitment
A B2B SaaS platform committed to four nines in every contract and had never run a full failover test to back it up. The AI tier — model serving, vector indexes — had become core product with no recovery plan, and enterprise security questionnaires asking for evidence of tested recovery were slowing deals. UPC DRaaS moved the platform to warm replication with on-demand compute for drills, brought the AI tier under Platinum protection alongside the core application, and turned quarterly failover tests into documented outcomes customers’ auditors would accept — at a drill cost limited to the drill itself.
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