Retail & Distribution: AI in Every Store and Hub, With No One on Site to Run It

A national retailer wanted call transcription at distribution hubs and a staff copilot in stores — across hundreds of locations with almost no local IT. A cloud pilot worked but the projected per-token bill across every site was larger than the savings it promised. UnitedEdge® AI went into a closet at each site instead: the hub appliance was plugged in by a facilities contractor, enrolled itself on first boot, and inherited global, regional, and site policies automatically. Rollout went from weeks per site to a single plug-in, spend stayed flat as usage grew, and every site’s health, capacity, power, and carbon is visible in one fleet view closed by AI ops remotely.