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Database and Storage Engineer

About UnitedLayer: UnitedLayer is a cloud, colocation and managed hosting company headquartered in San Francisco, with data center facilities in San Francisco, Los Angeles, Ashburn, Las Vegas and other locations across North America. UnitedLayer specializes in highly custom and secure managed IT, cloud and business continuity solutions that deliver exceptional performance and reliability.

Job Description: We are looking for a database and storage engineer. This position is available in Toronto, Canada and Bangalore, India.  This person will play a key service delivery and support role for UnitedLayer operations directly supporting UnitedLayer customers.  This person will be on-call.

Duties and Responsibilities:

  • 7+ years of experience designing, deploying, and operating database servers, storage devices, backup tape and disk systems, and other support systems as needed to support database capacity, performance, or product functionality requirements.
  • Proven success implementing and supporting a production multi-tenant database and storage architectures for cloud products handling large data volumes.
  • Experience providing 24x7 support to production Software as a Service and / or Managed Service infrastructure, including understanding of on-call responsibilities and procedures.
  • 7+ years of experience performing database administration tasks using multiple enterprise database products including Oracle, DB2, MSSQL, MySQL, and others.
  • Demonstrated ability to prepare, review, test, and execute SQL and PERL scripts to perform database administrative tasks as necessary to maintain the infrastructure.
  • 7+ years of experience with Network Attached Storage and Storage Area Network systems and technologies such as Nimble, NetApp, EMC, or Compellent
  • Proven ability to act as part of UnitedLayer Operations team, continuously sharing information and assisting on projects with other team members.
  • Proven ability to provide excellent and ongoing support to other UnitedLayer departments as needed to solve customer and product issues in a timely manner.
  • Ability to deal directly with external customers in a friendly, supportive manner to troubleshoot and solve complex technical issues regarding UnitedLayer hosted performance, security, availability, and reliability.
  • Provide advanced troubleshooting for databases, applications and systems, determining cause and effect.
  • Provide mentoring and leadership to fellow administrators, system programmers and others.
  • Act as lead and direct other resources in support of project and operational activities.
  • Understand and apply advanced database administration, management and performance tuning techniques.
  • Function as technical liaison for database related project activities. Lead design and code reviews, define standards, recommend and establish policies.
  • Evaluate hardware and software requirements and be able to justify purchase decisions.
  • Configure and tune hardware and software to insure optimum performance and resource utilization.
  • Display strong inter-personal, verbal and written communication skills.

Minimum Required Skills / Competencies:

  • Be able to work with little or no supervision and provide directions to peers.
  • Ability to write and present reports and interact with vendors and senior management.
  • Expert knowledge of at least two of the following database technologies: Oracle, DB2, MSSQL, MySQL, with demonstrated abilities in:
    • Debugging and performance tuning stored procedures, UDFs and triggers
    • Index analysis
    • Data normalization
    • Various monitoring and tuning tools such as Profiler, Spotlight
    • Advanced installation and configuration procedures
    • Hardware, including clusters, RAID, multi-processor architecture, etc.
    • Database replication
    • VBScript and advanced DTS, SSIS package design
    • Networking and how it relates to SQL Server connectivity
    • Shell scripting (i.e. command line applications, batch files, etc.)
    • Hands-on experience with Installation Troubleshooting, Managing and Configuration
    • SQL tuning, procedure tuning, and application tuning from a database prospective.

Experience:

  • 7+ years of experience in a large scale enterprise database environments.
  • Advanced knowledge of multi-node clustered database environments.
  • Knowledge of Architecting and configuring database environment for HA and DR

 Qualifications include:

  • Excellent verbal and written and inter personal communication and customer interaction skills
  • Detail-oriented and ability to meet deadlines, Ability to effectively prioritize and execute tasks in a high-pressure environment.

Compensation: UnitedLayer offers competitive full-time employment.  The compensation package will be commensurate with experience and education and include health, dental, and vision insurance, as well as vacation, and a 401k plan.

Senior System Engineer

Job Description: We are looking for a Senior System Engineer with an overall 8-10 years of experience but having a minimum experience as specified in the “Must have” attributes in specified areas below. This position is available in San Francisco, Toronto, and Bangalore.  This person will play a key service delivery and support role for UnitedLayer operations, including supporting and maintaining UnitedLayer data center infrastructure, servers, and networks, and directly supporting UnitedLayer customers.  This person will be on-call

Must Have attributes:

  • 7+ years of experience working in customer facing datacenter and managed service or SaaS operations with SLA above 99.9%
  • 5+ years of experience working on virtualization technologies such as VMware, Red Hat and Oracle
  • 5 + years of experience with configuration & management/support of enterprise server tools such as  DNS, AD, Apache, Tomcat, IIS, .NET
  • 3+ years of experience with Windows and Linux OS Administration
  • 3+ years of experience with virtual desktop technologies such as Citrix or Horizon
  • 3+ years of experience on SAN technologies such as Nimble, EMC, and NetApp
  • 3+ years of experience with SNMP, TACACS+, SYSLOG and system monitoring tools
  • 3+ years of experience in 24x7 operations with 10min of Response Time SLA
  • 3+ years providing on-call support to enterprise customers, applications, and infrastructures

Nice to have attributes:

  • 2+ years of experience with compute automation via DevOps tools such as Ansible, chef, Puppet, Kubernetes
  • 2+ years of experience with AWS/Azure VPC management
  • 2+ years with hyper-converge platform like Nutanix

Qualifications include:

  • Ability to present ideas in business-friendly and user-friendly language.
  • Excellent verbal and written and inter personal communication skills
  • Good troubleshooting skills and ability to identify and resolve problems quickly
  • Willingness to learn in a fast paced environment, self-motivated and attention to detail
  • Experience providing direct customer support
  • Detail-oriented and ability to meet deadlines, Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to use judgment to make good decisions
  • Bachelor's degree preferred

Compensation: UnitedLayer offers competitive full-time employment.  The compensation package will be commensurate with experience and education and include health, dental, and vision insurance, as well as vacation, and a 401k plan.

Implementation Engineer

Job Description: We are looking for an Implementation Engineer with an overall 8-10 years of experience but having a minimum experience as specified in the “Must have” attributes in specified areas below. This position is available in Toronto.  This person will play a key service delivery role for UnitedLayer operations, performing and managing the on-boarding, setup, and delivery of our cloud service to UnitedLayer customers. 

Must Have attributes:

  • 4+ years of experience implementing customers in a cloud or managed service environment, including infrastructure design and deployment, application setup and configuration, creation of runbooks and other handoff documentation, and project management and oversight.
  • 4+ years of experience working in customer facing datacenter and managed service or SaaS operations with SLA above 99.9%
  • 4+ years of experience working on virtualization technologies such as VMware, Red Hat and Oracle
  • 4 + years of experience with configuration & management/support of enterprise server tools such as  DNS, AD, Apache, Tomcat, IIS, .NET
  • 3+ years of experience with Windows and Linux OS Administration
  • 3+ years of experience with virtual desktop technologies such as Citrix or Horizon
  • 3+ years of experience on SAN technologies such as Nimble, EMC, and NetApp
  • 3+ years of experience with SNMP, TACACS+, SYSLOG and system monitoring tools
  • 3+ years providing on-call support to enterprise customers, applications, and infrastructures
  • Excellent customer facing skills in a service delivery environment

Nice to have attributes:

  • 2+ years as project manager using MS Project or similar tools
  • 2+ years writing and editing technical documentation

Qualifications include:

  • Ability to present ideas in business-friendly and user-friendly language.
  • Excellent verbal and written and inter personal communication skills
  • Good troubleshooting skills and ability to identify and resolve problems quickly
  • Willingness to learn in a fast paced environment, self-motivated and attention to detail
  • Experience providing direct customer support
  • Detail-oriented and ability to meet deadlines, Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to use judgment to make good decisions
  • Bachelor's degree preferred

Compensation: UnitedLayer offers competitive full-time employment.  The compensation package will be commensurate with experience and education and include health, dental, and vision insurance, as well as vacation, and a 401k plan.

System Engineer

Job Description: We are looking for a System Engineer with an overall 5-8 years of experience but having a minimum experience as specified in the “Must have” attributes in specified areas below. This position is available in San Francisco, Toronto, and Bangalore.  This person will play a key service delivery and support role for UnitedLayer operations, including supporting and maintaining UnitedLayer data center infrastructure, servers, and networks, and directly supporting UnitedLayer customers.  This person will be on-call

Must Have attributes:

  • 4+ years of experience working in customer facing datacenter and managed service or SaaS operations with SLA above 99.9%
  • 3+ years of experience working on virtualization technologies such as VMware, Red Hat and Oracle
  • 3 + years of experience with configuration & management/support of enterprise server tools such as  DNS, AD, Apache, Tomcat, IIS, .NET
  • 2+ years of experience with Windows and Linux OS Administration
  • 2+ years of experience with virtual desktop technologies such as Citrix or Horizon
  • 2+ years of experience in 24x7 operations with 10min of Response Time SLA
  • 3+ years providing on-call support to enterprise customers, applications, and infrastructures

Nice to have attributes:

  • 1+ years of experience with compute automation via DevOps tools such as Ansible, chef, Puppet, Kubernetes
  • 1+ years of experience with AWS/Azure VPC management
  • 1+ years with hyper-converge platform like Nutanix

Qualifications include:

  • Ability to present ideas in business-friendly and user-friendly language.
  • Excellent verbal and written and inter personal communication skills
  • Good troubleshooting skills and ability to identify and resolve problems quickly
  • Willingness to learn in a fast paced environment, self-motivated and attention to detail
  • Experience providing direct customer support
  • Detail-oriented and ability to meet deadlines, Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to use judgment to make good decisions
  • Bachelor's degree preferred

Compensation: UnitedLayer offers competitive full-time employment.  The compensation package will be commensurate with experience and education and include health, dental, and vision insurance, as well as vacation, and a 401k plan.

System Engineer

Job Description: We are extending our operations organization in India and therefore are looking for a system engineer to support our datacenter operations from Bangalore. This person will play a key service delivery and support role for UnitedLayer operations, including supporting and maintaining UnitedLayer data center infrastructure, servers, and networks, and directly supporting UnitedLayer customers.  This person may have to work on an alternate week schedule (10 hours/day and 4 days/week) and will be on-call on an as-needed basis. Looking for a candidate with strong technical background having total experience of around 5+ years.

Number of Positions: 2

Experience in AWS

Must Have attributes:

  • 3+ years of experience working in customer facing datacenter operations with SLA above 99.9%  7 yrs
  • 5+ years of experience working on virtualization technologies on VMware platform 6+ in vmware,
  • 2+ years of experience working on virtualization technologies on Microsoft platform  3+ yrs  in hyperV, 10 yrs in microsoft
  • 2+ years of experience working on networking technologies on F5 LB platform  none
  • 3+ years of experience with Windows / LINUX OS Administration, 10+ yrs linux, 9 yrs windows
  • 3+ years of experience on SAN technologies 5yr
  • 3+ years of experience on SAN technologies with HDS – with IScSI devices
  • 4+ hands on experience in configuration & management/support of DNS, AD, Apache, Tomcat, IIS, .NET-  
  • 3+ years of experience with SNMP, TACACS+, SYSLOG and system monitoring tools,  4 yrs experience
  • 3+ years of experience in 24x7 operations with 10min of Response Time SLA.

Nice to have attributes:

  • 1+ years of experience working on networking technologies on Citrix LB platform
  • 2+ years of experience working on virtualization technologies on Openstack platform
  • 3+ years of experience on SAN technologies with EMC / Nimble
  • 2+ years of experience with compute automation via DevOps tools such as Ansible, chef, Puppet, Kubernetes
  • 2+ years of experience with AWS/Azure VPC management
  • 2+ years with hyper-converge platform like Nutanix

Location:

  • Bangalore, India.

Marketing Manager (MM)

Job Description: The Marketing Manager position will be responsible for creating, overseeing and executing an integrated marketing plan for UnitedLayer that includes managing initiatives for all stages of the buyers’ journey. Working closely with leadership team. This role serves as both brand ambassador and “chief pipeline officer”, managing all aspects of the marketing mix including PR, awareness and brand campaigns, digital lead generation programs, account based marketing, trade shows and regional field, partner and user events. 

Responsibilities:

  • Define marketing requirements and lead a marketing plan that supports UnitedLayer’s business strategy.
  • Create and manage highly engaging, strategically focused campaigns that move leads through the marketing/sales funnel.
  • Measure, monitor and optimize the performance of all marketing activities.
  • Work collaboratively with Sales teams to identify marketing opportunities that will drive business objectives
  • Conduct landscape studies and provide actionable insights.
  • Provides information by collecting, analyzing, and summarizing data and trends.
  • Drive the creation of content needed for lead nurturing and across all key social media properties, including Twitter, LinkedIn, Facebook.
  • Plan, manage and execute corporate events including customer dinners, webinars, summits, etc.
  • Drive research and awareness on trending and/or effective content campaigns to help continually evolve the quality, relevance and timeliness of our communications.
  • Media campaign management. Work with media partners to develop and execute advertising campaigns and strategies.
  • Participate in marketing and creative strategic development.

Requirements:

  • 5-7 years of experience in company which is in the area of Cloud and/or IT/ networking systems and technologies.
  • Proven experience in lead generation and in managing marketing campaigns
  • Cross-functional Collaboration: Excels at working and communicating cross-functionally, across different parts of the marketing organization and sales organization
  • Planning: Ability to build an integrated marketing plan that aligns to all stages of the buyers journey
  • Execution: Excellent project management and execution skills
  • Market awareness: Understands the different markets, buying behavior, industries, channel/3rd party implications, and how to work with partners
  • PR and Social Media: Experience building PR and Social Media plans, working with agencies and corporate communications teams
  • Writing Skills: Ability to author, review and edit promotional content including email invitations, landing pages, messaging for signage, etc.
  • Analyze: ability to understand metrics and report on success across all regional programs, campaigns and events on an ongoing cadence
  • Strong team player able to work strategically and in hands-on fashion.
  • Drive. You want to be challenged and you are constantly seeking new opportunities to learn, gain and apply new skills and knowledge.
  • Excellent face presence and ability to articulate UnitedLayer key value
  • Fun loving, positive attitude – excellent interpersonal skills

Education:

  • Bachelor’s Degree, MBA or equivalent is a plus

Location:

  • Toronto, Canada.

 

Please send your resume in PDF or Word doc format to hr[at]unitedlayer.com

 

 

 

In my sales role, I need to keep up with the latest technologies that are being deployed in the cloud, so it’s exciting to learn something new almost every day.

 

 

Acton Code

 

A Dynamic Team Offering a Premier Service

 

At UnitedLayer, we view Hybrid Hosting as the backbone of business for many of our clients, and we don't take that responsibility lightly.

We provide the best in highly customized Private Clouds, Hybrid Hosting solutions, Colocation and Disaster Recovery solutions. Our customers have come to rely on us for comprehensive support and unfailing hosting solutions designed to work for them - whether they are a major conglomerate or a fresh new startup. The expertise and skills of our team allows us to provide enterprises, SMBs, government agencies and startups alike with the agility that only Hybrid Hosting can provide.

 

Develop Your Skills and Grow Your Career

With a career at UnitedLayer, you'll work with industry experts at our headquarters in San Francisco - one of the most networked points of presence in the world.

Our team enjoys a fast-paced environment with lots of opportunities to challenge themselves and gain valuable new insight into Cloud technologies. You'll get more than just a paycheck here; you'll get on the job training, real world experience and the satisfaction that you're helping design and deliver solutions that make a difference for our clients.

 

First Class Technologies in an Innovative Workplace

A career at UnitedLayer puts you at the forefront of innovation in technology - you'll work with a savvy team in one of the most networked cities in the world.

A recent study by GEN named San Francisco one of the top ten tech hotspots in the country, with 23% of all technology industry jobs in California located right here. Our headquarters in the City by the Bay are the heart and soul of our business, where we operate a dual-stacked, high-performance, nationwide IPv4/IPv6 network backbone. Our customers rely on us to take on new networking challenges daily, so you'll never find your work getting stale. We pride ourselves on an environment that fosters innovation and encourages creativity.

 

An All-Star Clientele

UnitedLayer boasts a stellar reputation in the Hybrid Hosting community, and we're proud to count both groundbreaking startups and major corporate players among our loyal customers.

You're going places, and you want to work with others as motivated and energetic as you. Join our team and work with the likes of Wikipedia, Exploratorium and the City of San Francisco. Check out testimonials from just a few of our clients and get to know the diverse marketplaces you'll be engaged in with a career at UnitedLayer. If you're ready to make a difference on the global stage, you'll find our chance here.

 

Ready to make a difference in the world of Hybrid Hosting? You're ready for a career at UnitedLayer. Get in touch with us today.

 

 

 

It’s exciting being in a marketplace that is exploding. This reminds me of 10 years ago when people we’re considering outsourcing their PBX solutions.

 

 

Why I Love Working at UnitedLayer

 

For over 13 years, UnitedLayer has provided customers with secure, enterprise-grade cloud, disaster recovery, and colocation solutions. As your trusted hybrid hosting expert, we strive to build long- lasting relationships with our customers and look forward to doing so for many years to come. Here we introduce you to members of the UnitedLayer team. You may recognize their name, and you may have talked to them on the phone - we hope that this will put a face to the name or that friendly voice.

 


Jake Becker - Systems Administrator

You may have talked to Jake when you called in with a question about your system. We asked Jake a few questions about what he does at UnitedLayer.

 

Q. What do you do for UnitedLayer?

A. I watch over our customers’ systems to make sure that everything is running as it should. It’s a lot of replacing hard drives as well as answering any questions our customers have.

 

Q. Why do you love your job?

A.The people here are great. The employees mesh together well which makes my job easier, especially when I need some help on a project.

 

Q. What is your proudest moment in helping out a customer or partner (don't be modest!)

A. I think there’s a moment after every turn-up (big or small) where I feel good about what I’ve done. It's a good feeling to think that people around the world will be using systems that I have helped to put together and maintain.

 

Q. What makes you most excited about the future with UL?

A. We’re going through a period where there are new projects every day which means whatever happens, I won't find myself getting bored at UL.

 


Saad Saleem - Director of Customer Engineering & Sales

 

Q. What do you do for UnitedLayer?

A. I manage Customer Engineering which includes Sales Engineering and Service Delivery.

 

Q. Why do you love your job?

A. The enthusiasm and can-do attitude of our teams across the board make it really fun to design and deliver innovative solutions to business problems.

 

Q. What is your proudest moment in helping out a customer or partner (don't be modest!)

A. The opportunity to design and deliver solutions for one of our customers that enabled them to gain the two largest energy companies in the world as their hosted customers.

 

Q. What makes you most excited about the future with UL?

A. The ability to have our team members integrate into the IT team of our customers to continuously provide needle-moving business value by delivering innovative technical problem solving.

 

 

 

 

Every opportunity is unique. With UnitedLayer, because we customize our designs, there are many options our prospects have to choose from. Once we complete a ‘white-board’ session, our clients often say, ‘wow, I’m glad we met, I’d not thought of it that way before.

 

 

About

Headquartered in San Francisco, California - one of the most networked Internet points of presence in the world - UnitedLayer provides its customers with Hybrid Cloud Hosting Expertise, offering colocation, managed services, public and private clouds and business continuity solutions.

GET IN TOUCH

DATA CENTERS

  • San Francisco Data Center
       200 Paul Ave Suite 110 (HQ)
       San Francisco, CA 94124
  • Los Angeles Data Center
       530 West 6th Street
       Los Angeles, CA 90014
  • Las Vegas Data Center
       7135 S. Decatur Blvd
       Las Vegas, NV, 89118

  • Ashburn Data Center
       21715 Filigree Court
       Ashburn, VA, 20147
  • Toronto Data Center
       27 Buttermill Avenue
       Vaughan, ON Canada,
       L4K 3X1
  • Vancouver Data Center
       555 West Hastings Street
       Vancouver, BC, Canada,
       V6B 4N6