We provide Full-stack services to Amazon Web Services Cloud. UnitedLayer experts, backed by automation and up-to-date technology provide solutions to optimally utilize Amazon Web Services.

 

Our Amazon Web Services Cloud Management service provides  comprehensive solution to the multiple challenges to run your business needs. Our AWS expertise provides 24/7/365 operation, security, and compliance and the best use of your resources.

AWS Infrastructure Management
AWS Infrastructure Management

UnitedLayer has the knowledge and expertise to help your organization maximize the benefits of a multi-cloud environment without compromising on availability, performance and security.

Network Device Monitoring & Recovery
Network Device Monitoring & Recovery

We perform monitoring and alerting for AWS VPCs, virtual networking devices from Cisco, Juniper, Palo Alto Networks, FortiNet, CheckPoint, F5 Networks and critical infrastructure components such as remote access gateways, VPNs and load balancers.

Network Device Management & Support
Network Device Management & Support

Our services assure our clients of uninterrupted uptime with reliable monitoring, management and support. Our services include setup and configuration management according to the change management process. As part of our ongoing commitment to our clients’ success, we engage in regular audits and critical hardware and software updates to address bug fixes and security vulnerabilities.

Server Monitoring & Recovery
Server Monitoring & Recovery

We gather real-time data on infrastructure health and identify any components not performing optimally. This helps to support the ongoing needs of your business.

 

In pursuit of this aim, Unitedlayer will monitor CPU, RAM, disk usage, IOPS, critical OS and application services, and network utilization and provide alerts via SMS, e-mail, voice calls or a customised HTTP delivery method using POST/GET. We're also able to customize your monitoring with an almost limitless array of system metrics. If your system or application logs it, we can monitor it.

Server Management & Support
Server Management & Support

Minimize the cost and time spent on hardware management while improving security, scalability and performance.

 

Our services offer solutions for mission-critical business applications and include setup and configuration management as per the Change Management process and support on AWS Cloud including Virtual Machines.

 

Our typical setup and maintenance activities come along with:

  • Version controlled configuration backup and recovery for physical and virtual machines.
  • Server footprint protection through disaster recovery
  • Backup / Recovery, Disaster Recovery and business continuity planning and design service
  • Well plan and test procedures for service restoration

We offer AWS high availability setup, configuration and operational tasks such as VM addition, deletion and reconfiguration and other operational tasks. We install OS-compatible software on AWS dedicated servers and VMs according to your requirements and perform software and firmware updates as per client specifications on software upgrade processes, and software patching for bug fixes.

 

Our services are offered on

Windows: Win 2008, Win 2012, Win 2016

Linux: RedHat, Oracle Linux, Solaris, BSD, CentOS

AWS IaaS Add On Support
AWS IaaS Add On Support

Spend less cost and time on public cloud management and improve security, scalability and performance. Future-proof your architecture with impeccable planning, migration, optimization and implementation.

 

Benefit from 24/7 monitoring, alerting, and recovery of AWS objects including EC2 instances and storage objects, Amazon RDS and EC2 based database data and AMIs (Amazon Machine Images).

 

We execute setup and continuous management of AWS VPCs, EC2 instances, AMI, AWS storage (S3, EBS, EFS, and Glacier), AWS ELB/ALB, VPN tunnels between AWS EC2 and client locations, security groups, and availability zones. We also venture into the design, setup, configuration, and management of custom technology virtual appliances such as F5 load balancer AMI, Juniper firewall AMI, and Palo Alto firewall AMI, and many more. We offer

  • 24/7 support for incident management process
  • SOP for typical support and maintenance activities
  • Disaster recovery and business continuity implementation
  • Software upgrade process based software and firmware updates
  • Software patching for bug fixes, stability, and security
AWS Database Management
AWS Database Management

Be it reliable connectivity management or foundational system architecture, UnitedLayer advices, helps, and takes actions to reduce the workload and maintains your database to perform optimally.

 

At UnitedLayer, we approach Database Management Services with expertise, precision and updated know-how.  A global 24/7 coverage across an array of cloud delivery platforms, operating systems, database disciplines, and applications helps us deliver unmatched database management services you can surely rely on.

Storage & Database Architecture
Storage & Database Architecture

Ensuring the right hardware fit (bare-metal or virtual) to run database instances, we implement optimal storage solutions from AWS Cloud that isolates I/O bottlenecks. We ensure that the databases patch and version are compatible with OS versions and patches.

 

This provides for a stable and scalable database design with underlying storage systems, optimized for performance as per database type.

 

Database architecture to protect against accidental data loss or storage failures, identify AWS VPC infrastructure failure, reconstruct the databases, and recover data.

Database Monitoring, Implementation, Maintenance, & Support
Database Monitoring, Implementation, Maintenance, & Support

360 degree service involving installation, configuration, monitoring, maintenance, support. This includes database replication, log file shipping, performance tuning and enhancement, high-availability benchmarking, query tuning, job failure detection, database environment refreshes, table maintenance, data archiving, and health checks.

 

Database cloning, logical and physical backups, version upgrades, patch management, database integration with Lightweight Directory Access Protocol (LDAP), Active Directory, environment hardening, database planning and solutions, and real application cluster configuration.

 

Other services include SSRS, SSAS, SSIS, and DTS to SSIS conversion. We provide 24/7/365 services and real-time status updates of databases globally.

 

We perform periodic the capacity planning to forecast whether RAM or CPU upgrades would help workloads, determine shortages of desk space, advise workarounds prior to their impact on normal operations, and accordingly deploy scalable infrastructure.

Database Software & Patch Management
Database Software & Patch Management

UnitedLayer provides secure, cross-platform patch management and software management.

 

With UnitedLayer, you can be rest assured that the database version upgrades and patch management happens in-time and as per OS version. This is inclusive of bugs and security fixes for database software.

 

In-line, we also provide Operating System upgrades and patch management that takes care of bugs and security requirements that need to be fixed.

 

A thorough review of the software updates, bug fixes and security patch updates is provided on a quarterly basis.

Database Security & Compliance
Database Security & Compliance

UnitedLayer provides advanced security and encryption services which help protect database integrity, Authentication Authorization and Audit (AAA), role-based access control, and security patching.

 

Our audit features help you comply with third-party security standards such as SSAE18 SOC1/2, PCI, CSA, HIPAA, FISMA, and FedRAMP.

 

A thorough review of the software updates, bug fixes and security patch updates is provided on a quarterly basis.

Database Backup & Disaster Recovery
Database Backup & Disaster Recovery

We perform backups, database replication, log file shipping, database RTO/RPO management, performance tuning and enhancement, disaster recovery, high-availability benchmarking, query tuning, job failure detection, database environment refreshes, table maintenance, data archiving, and health checks.

 

United Layer optimizes data warehousing by categorising and prioritising data according to your requirements.

Database Migration Service
Database Migration Service

We facilitate database migrations to UnitedLayer facilities or managed clouds such as AWS and AWS. Our speciality is of vendor-to-vendor migrations (such as Oracle to Microsoft SQL Server) and migration to hybrid-connected platforms.

AppOps as a Service
AppOps as a Service

Application Operations or AppOps by UnitedLayer provides answers for all your application performance management issues driven due to cloud or virtualization.

 

We service the application life cycle of installation, migration, configuration,management, monitoring, optimization, and upgrades.

Application Monitoring & Recovery
Application Monitoring & Recovery

At UnitedLayer, we understand the consequences and impact of a slow,misconfigured, or unavailable application on your business. Our SOP (Standard Operating Procedure)  guided 24/7 monitoring, alerting, and recovery helps to avoid such dysfunctions and keeps the applications accessible for operations 24x7.

 

We cater to multiple middleware technologies like Weblogic, WebSphere, Apache, Tomcat, and Microsoft application servers such as IIS or .NET.

 

We provide:

  • Automated Monitoring and Alerting
  • Troubleshooting and resolution of application incident as per OSLA (Operating SLAs)
Application Management & Support
Application Management & Support

UnitedLayer takes responsibility for the availability management of your applications.

 

With a keen eye-for-detail, we measure the application performance against the ever changing usage s and code changes as per application release cycle.

 

Using tools performing synthetic transactions, we provide Runtime and Healthcheck / SLA monitoring to verify whether your applications are performing as desired and returning the right data every time. We also write Application Health Monitoring, Alerting & Recovery Standard Operating Procedures enabling us to detect issues early on and remedy them.

 

We sync software updates as per your software upgrade processes to avoid any security breaks and enable seamless application upgrades.

 

To ensure proper utilisation of resources and a consistent response time, we provide Load Balancer Health Check & Recovery using custom tools per application availability matrix.

 

Weekly, monthly, and quarterly Availability & Performance benchmark reporting ensures that you have a check on the health of your application.

Application Performance Management & Support
Application Performance Management & Support

UnitedLayer ensures high availability, quick response time and seamless and quick change management for your applications.

 

Using application monitoring technologies such as  New Relic and AppD, among others, UnitedLayer makes sure that you benefit from:

  1. No disruptions in the secure operation of the application.
  2. Desired response time
  3. Quick and professional change handling
  4. Increased user satisfaction

Recovery for performance alerts is provided according to Standard Operating Procedures (SOP) Application performance thresholds are tuned and set as guided by SOP and reports of availability and performance benchmarks are provided on a weekly, monthly, and quarterly basis.

Application Migration
Application Migration

UnitedLayer supports migrating application environments across multi-cloud seamlessly. We have solutions that enable app discovery and ongoing configurations as apps are migrated.

 

Our migration services are holistic in nature and offer:

 

  1. Multi-cloud application configuration & setup by copying exact personna of source application including microservices supporting the application availability
  2. Identification of prerequisites for application migration
  3. Solution designed to solve requirements and enable seamless migration
  4. Seamlessly copy Access and identity setup of source application

Our simple, secure and easy installation processes allow for a faster time to production from any system; virtual, container, cloud or physical.

DevOps as a Service
DevOps as a Service

Our hassle-free AWS services enable our clients to get ample time to focus more on the core functions such as product development. UnitedLayer manages and automates setup, management and support through their services.

 

With UnitedLayer, simplify provisioning and management of infrastructure, enhance software release processes through automation, make application code deployment easier, and optimize application performance through insights of 24/7 monitoring.

 

Gain an edge over your competition with:

  • Fully managed services
  • Scalability
  • Granular Resource Control
  • Process Automation
  • Cloud Ecosystem
Orchestration & Automation
Orchestration & Automation
  • Terraform
  • Ansible
  • Chef
  • Puppet
Containers’ Support
Containers’ Support

Docker     Kubernetes

Automated Multi-Cloud Management
Automated Multi-Cloud Management

We build flexible multi-cloud solutions that include private cloud, enterprise colocation data centres, and public cloud including AWS and AWS.

 

UnitedLayer enables secure access through UNITEDCONNECT, a multi-cloud management platform. Through UNITY, visualization platform, you gain access to multiple benefits:

  • Continuous Integration:
    Find and iron-out bugs faster, improve your software quality, and reduce software validation and release time drastically.

  • Uninterrupted Delivery:
    Automate code building, testing, and release for production. Addendum to Continuous Integration, always be deployment ready through a standardized test process

  • Microservice:
    Simplify your application through Microservices. Built around the business requirements, this well connected interface allows your application flexibility and speed

  • Infrastructure Delivery:
    Manage and provision your infrastructure and servers as code and deploy them on-demand, quickly, securely, and updated, using standardized patterns

  • Monitoring:
    Gain insights into application and infrastructure performance through categorized and real-time analyzed data availed from 24/7 monitoring.
     

We customize these as per our client's’ unique requirements and provide support on a 24/7/365 basis enabled by a profound, consistent understanding of the workload and its significance to our client’s businesses.

Automated Full-Stack Management
Automated Full-Stack Management

Our full-stack platforms have several advantages over traditional IaaS due to a complete list of virtualization and compute functions, software, architecture, and device support. Our network and system monitoring software provides 24/7 support to make the services comprehensive.

 

UnitedLayer’s DevOps as a Service comprises the following to make operations run efficiently and smartly:

  • Unified multi-cloud management
  • Unified full-stack management
  • Automated provisioning
  • Containers
  • Infrastructure delivery automation
  • Release automation
Network-Based Security
Network-Based Security

UnitedLayer services include use of SSL/TLS for authentication, confidentiality, and integrity.

 

Authentication guards against fraudulent transmissions wherein the web browser validates the identity of the web server, and confidentiality mechanisms to ensure that communications are private.

 

Intrusion Detection and Prevention (IDS/IPS):

We perform in-line IDS/IS with firewall or other networking technology or the firewall module in the Load Balancer. Anti-virus protection is enabled on VMs or servers standard TCP and UDP port filtering on networks and firewalls.

 

Denial of Service Attacks and Distributed Denial of Service Attacks (DoS/DDoS) detection and Prevention:

We perform in-line DoS/DDoS detection and prevention, standard TCP and UDP port filtering on networks and firewalls.

Application-Based Security
Application-Based Security

Application Penetration Test and Ethical Hack:

We perform the external application-based Penetration test and ethical hacking on d the compliance objectives such as PCI, SSAE18 SOC1/2, FISMA/FedRAMP.

 

Secure Code Analysis:

Our secure application code analysis is based on the OWASP 10 and the compliance objectives such as PCI, SSAE18 SOC1/2, FISMA/FedRAMP.

 

We integrate the preceding code analysis with the SDLC. After analysis, we fix the findings by providing recommendations and conduct internal risk analysis of findings.

Security Risk Assessment
Security Risk Assessment

UnitedLayer incorporates tools, technologies, processes and procedures to automate Security & compliance monitoring. The implementation is customized to specific compliance controls & requirements such as PCI, HIPAA, FISMA, FedRAMP, and SSAE18 SOC 1 / SOC2. Report in compliance with internal risk assessment is produced periodically to ensure UnitedLayer customers are on target for their compliance certification(s).

SIEM & 24/7 SOC Services
SIEM & 24/7 SOC Services

UnitedLayer offers Managed SIEM Monitoring Services that includes following:

  • UnitedLayer security professionals will tune, manage, and monitor a SIEM solution
  • Client has access to the user interface of the SIEM installation that is managed and monitored
  • Consumes logs from various sources including firewalls, network devices, workstations, and authentication sources
  • Asset detection
  • User activity monitoring
  • Internal network vulnerability scanning
  • Will consume IDS/IPS logs for client-specific network-based event correlation from technologies such as Juniper IDS/IPS and others supported by SIEM
  • Dedicated security analysts detecting threats and intrusions and analyzing activity
  • SIEM tuning and maintenance included in pricing
  • Monitoring & Alerting: In the event suspicious activity is identified on the network that requires immediate attention, UnitedLayer will quickly alert Client within Operational Service Level Agreements (OSLA).
Governance, Risk & Compliance
Governance, Risk & Compliance

We have certified project managers who ensure the project governance from planning to successful completion. We assess security weaknesses and thereby anticipate probable data security and data privacy risk and ensure that the clients fulfill regulatory compliance needs. Our clients may choose any cloud platforms and technologies because we have the pertinent tools, technologies & processes.

 

Our services are compliant with Payment Card Industry (PCI), Service Organization Control (SOC) I and II, Statement on Standards for Attestation Engagements (SSAE) 18 (Statement on Auditing Standards (SAS) 70),Information Technology Infrastructure Library (ITIL), Health Insurance Portability and Accountability Act (HIPAA) and NIST 803-53.

Information Security, Vulnerability Management
Information Security, Vulnerability Management

We implement IDS/IPS, Anti-virus, DoS/DDoS protection for all clouds. We perform vulnerability scanning wherein we employ a blend of manual and automated tools to detect the vulnerabilities in the environment. We suggest remediation to findings and implement remediation wherever applicable. We leverage industry-leading vulnerability management technologies, log management, threat intelligence, and security analytics. We help to safeguard your environment from Advanced Persistent Threats (APTs) and similar cyber attacks. Our advanced threat intelligence and security expertise are suited to our clients’ business requirements and ensure a 24×7×365 Security Operations Center monitoring.

Release Management
Release Management

UnitedLayer provides DevOps service enabling customer adopt continuous delivery practices to move faster, increase reliability, lower costs and risk by automation. We manage and automate cloud infrastructure delivery, security and compliance, application deployments and configuration management, container management, automated testing, IT automation and network automation.

Incident Management & Problem Management
Incident Management & Problem Management

UnitedLayer develops Incident Management and problem management processes and procedures in accordance with customer business requirements. Our monitoring systems detect incidents as they occur. We also keep a close watch on security and bugs that can adversely affect the health of running applications. After incidents are generated, we investigate them and plan their resolution either manually or using automated systems. Leveraging the data gathered over time, we improve our processes and systems. We also use false positives for system improvement. Our objective is to monitor the complete health of clients’ infrastructure resources and manage the daily activities associated with investigation and resolution of incidents and alarms.

Change Management
Change Management

UnitedLayer develops Change management processes and procedures in accordance with customer business requirements.Our services manage the coordination of all actions among all resources. This includes change ticket authentication, authorization and delivery within OSLA (Operational SLA). Our services assure to offer simple, efficient methods to execute controlled changes in the customer infrastructure.

Performance Monitoring & Management
Performance Monitoring & Management

Performance management is crucial for cloud service delivery. Monitoring performance of service along with availability, reliability and security of the environment is critical to business function. Our Service provides:

  • End-to-end transaction tracing of the performance of critical transactions across your entire service-oriented application environment.
  • Code-level visibility by drill down for instant insights into specific code segments and SQL statements.
  • Key transactions to flag your most critical transactions to see when things like response times, call counts, or error rates perform poorly
  • Customizable Service Maps to visualize performance metrics for distributed applications, architectures, and external services in one centralized map.
  • Availability Reporting by synthetic transactions from multiple geographical location across the world.
Cloud Migration Services
Cloud Migration Services

UnitedLayer’s cloud migration services seamlessly migrate organization’s applications, data, platforms, and infrastructure from on-premises to cloud. Thus, we free up your organization’s to focus on your core service areas instead of infrastructure maintenance. We provide following services to accelerate your business:

  • Automate and migration process
  • Migration between  private cloud and  public cloud services.
  • Migration between VMware, Hyper-V, OpenStack and Nutanix to AWS cloud.
Cloud Consulting Service
Cloud Consulting Service

Success in the cloud begins with a sound strategy. With more than 17 years of expertise helped over 200 customers, you have a capable partners to help you plan the best path forward. 

 

UnitedLayer services seamlessly migrate organization’s applications, data, platforms, and infrastructure from on-premises to cloud. We provide following services to accelerate your business:

  • Discovery of Clouds, includes infrastructure and application
  • Cloud readiness assessment
  • Cloud Suitability and interoperability study and solution
  • Plan, architect, implement and support Multi Cloud approach
  • Automate and migration process
  • Migration between  private cloud and  public cloud services.
  • Migration between VMware, Hyper-V, OpenStack and Nutanix to public cloud.
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