Senior System Engineer

Experience Required : 8-10 years

Job Description:

We are looking for a Senior System Engineer with an overall 8-10 years of experience but having a minimum experience as specified in the “Must have” attributes in specified areas below. This position is available in San Francisco, Toronto, and Bangalore.  This person will play a key service delivery and support role for UnitedLayer operations, including supporting and maintaining UnitedLayer data center infrastructure, servers, and networks, and directly supporting UnitedLayer customers.  This person will be on-call

Must Have attributes:
  • 7+ years of experience working in customer facing datacenter and managed service or SaaS operations with SLA above 99.9%
  • 5+ years of experience working on virtualization technologies such as VMware, Red Hat and Oracle
  • 5 + years of experience with configuration & management/support of enterprise server tools such as  DNS, AD, Apache, Tomcat, IIS, .NET
  • 3+ years of experience with Windows and Linux OS Administration
  • 3+ years of experience with virtual desktop technologies such as Citrix or Horizon
  • 3+ years of experience on SAN technologies such as Nimble, EMC, and NetApp
  • 3+ years of experience with SNMP, TACACS+, SYSLOG and system monitoring tools
  • 3+ years of experience in 24x7 operations with 10min of Response Time SLA
  • 3+ years providing on-call support to enterprise customers, applications, and infrastructures
Nice to have attributes:
  • 2+ years of experience with compute automation via DevOps tools such as Ansible, chef, Puppet, Kubernetes
  • 2+ years of experience with AWS/Azure VPC management
  • 2+ years with hyper-converge platform like Nutanix
Qualifications include:
  • Ability to present ideas in business-friendly and user-friendly language.
  • Excellent verbal and written and inter personal communication skills
  • Good troubleshooting skills and ability to identify and resolve problems quickly
  • Willingness to learn in a fast paced environment, self-motivated and attention to detail
  • Experience providing direct customer support
  • Detail-oriented and ability to meet deadlines, Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to use judgment to make good decisions
  • Bachelor's degree preferred
Compensation:

UnitedLayer offers competitive full-time employment.  The compensation package will be commensurate with experience and education and include health, dental, and vision insurance, as well as vacation, and a 401k plan.

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