Governance, Risk And Compliance For Cloud Service

UnitedLayer provides a catalog of policies and procedures for security and privacy controls for customers information systems and organizations and a process for selecting controls to protect organizational operations. The controls are customizable and implemented as part of an organization-wide process that manages internal risk assessment and proactive advisory services.

The controls address a diverse set of security and privacy requirements and critical infrastructure

Governance, Risk, and Compliance Management

Information Security, Vulnerability Management

Release Management

Change Management

Incident Management and Problem Management

Performance Monitoring and Management

Governance, Risk and Compliance
Governance, Risk and Compliance

We have certified project managers who ensure the project governance from planning to successful completion. We assess security weaknesses and thereby anticipate probable data security and data privacy risk and ensure that the clients fulfill regulatory compliance needs. Our clients may choose any cloud platforms and technologies because we have the pertinent tools, technologies & processes.

 

Our services are compliant with Payment Card Industry (PCI), Service Organization Control (SOC) I and II, Statement on Standards for Attestation Engagements (SSAE) 18 (Statement on Auditing Standards (SAS) 70),Information Technology Infrastructure Library (ITIL), Health Insurance Portability and Accountability Act (HIPAA) and NIST 803-53.

Information Security, Vulnerability Management
Information Security, Vulnerability Management

We implement IDS/IPS, Anti-virus, DoS/DDoS protection for all clouds. We perform vulnerability scanning wherein we employ a blend of manual and automated tools to detect the vulnerabilities in the environment. We suggest remediation to findings and implement remediation wherever applicable. We leverage industry-leading vulnerability management technologies, log management, threat intelligence, and security analytics. We help to safeguard your environment from Advanced Persistent Threats (APTs) and similar cyber attacks. Our advanced threat intelligence and security expertise are suited to our clients’ business requirements and ensure a 24×7×365 Security Operations Center monitoring.

Release Management
Release Management

UnitedLayer provides DevOps service enabling customer adopt continuous delivery practices to move faster, increase reliability, lower costs and risk by automation. We manage and automate cloud infrastructure delivery, security and compliance, application deployments and configuration management, container management, automated testing, IT automation and network automation.

Incident Management and Problem Management
Incident Management and Problem Management

UnitedLayer develops Incident Management and problem management processes and procedures in accordance with customer business requirements. Our monitoring systems detect incidents as they occur. We also keep a close watch on security and bugs that can adversely affect the health of running applications.

 

After incidents are generated, we investigate them and plan their resolution either manually or using automated systems. Leveraging the data gathered over time, we improve our processes and systems. We also use false positives for system improvement. Our objective is to monitor the complete health of clients’ infrastructure resources and manage the daily activities associated with investigation and resolution of incidents and alarms.

Change Management
Change Management

UnitedLayer develops Change management processes and procedures in accordance with customer business requirements.Our services manage the coordination of all actions among all resources. This includes change ticket authentication, authorization and delivery within OSLA (Operational SLA). Our services assure to offer simple, efficient methods to execute controlled changes in the customer infrastructure.

Performance Monitoring and Management
Performance Monitoring and Management

Performance management is crucial for cloud service delivery. Monitoring performance of service along with availability, reliability and security of the environment is critical to business function. Our Service provides:

  • End-to-end transaction tracing of the performance of critical transactions across your entire service-oriented application environment
  • Code-level visibility by drill down for instant insights into specific code segments and SQL statements
  • Key transactions to flag your most critical transactions to see when things like response times, call counts, or error rates perform poorly
  • Customizable Service Maps to visualize performance metrics for distributed applications, architectures, and external services in one centralized map
  • Availability Reporting by synthetic transactions from multiple geographical location across the world
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