Remote Hands

UnitedLayer offers Remote Hands services for their customers. The policies are as follows:

  • 15-minute maximum for each request
  • If it requires more than 15 minutes, the service is billed at $125 per hour
For regular service requests, it is recommended that you contact Unitedlayer at support@unitedlayer.com for a service quote.

Support Center

UnitedLayer takes pride in consistently providing a high level of support for its clients. High level system engineers and administrators are available around the clock to ensure optimum performance and a timely response to any problems.

To contact UnitedLayer with a support request, you can:

  • Email us at our monitored ticketing system at support@unitedlayer.com

  • Call on-site support 24x7 at 415-349-2102 or toll free at 888-853-7733 option 2.

  • View our FAQ to see if your answer is addressed